Terms of Service

Effective Date: May 17, 2026

Last Updated: May 17, 2026

Applies to: ATX Heating and AC — atxheatingandac.com

Please read these Terms of Service carefully before using our website or scheduling services. By accessing atxheatingandac.com, contacting ATX Heating and AC, scheduling a service appointment, or opting into our text messaging program, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. About ATX Heating and AC

ATX Heating and AC is a licensed HVAC service company located in Presidential Meadows Manor, TX. We provide residential and commercial heating, ventilation, and air conditioning services throughout the greater Austin, Texas area. You may reach us at:

Phone: 737-406-8083

Email: athomas@atxheatingandac.com

Website: atxheatingandac.com

2. Acceptance of Terms

By using our website or engaging our services, you confirm that you are at least 18 years of age and have the legal authority to enter into these Terms on behalf of yourself or the property owner for whom services will be rendered. Use of our services constitutes acceptance of these Terms in full.

3. Services

ATX Heating and AC provides HVAC services including installation, replacement, repair, maintenance, duct services, indoor air quality solutions, thermostat installation, and emergency repair for residential and commercial properties. Service availability, pricing, and scope are subject to change at any time without notice. We reserve the right to decline any service request at our discretion.

4. SMS / Text Messaging Terms

ATX Heating and AC uses an Application-to-Person (A2P) 10DLC registered messaging program to send text messages to customers who have provided consent. When you provide your mobile phone number — through our website, by texting us directly, or by verbally agreeing during a call — you give ATX Heating and AC express written consent to send you automated and manually initiated text messages at that number for purposes including appointment reminders, service notifications, estimates, invoices, maintenance reminders, and promotional communications.

Consent to receive text messages is not required as a condition of purchasing or receiving HVAC services from us. Message frequency varies based on your service activity and may be up to four to six messages per month during active service periods. Standard message and data rates from your wireless carrier may apply; ATX Heating and AC does not charge for text messages.

You may opt out at any time by replying STOP to any message from us. You will receive one final confirmation and no further texts. To re-subscribe, reply START or contact us. For assistance, reply HELP or reach us at athomas@atxheatingandac.com or 737-406-8083. You may also opt out by calling or emailing us directly.

By opting in, you represent that you are the subscriber or authorized user of the mobile number you provide and agree to notify us promptly if your number changes. ATX Heating and AC will not sell, share, or transfer your mobile number or opt-in data to any third party for marketing purposes. Mobile carriers are not liable for delayed or undelivered messages. ATX Heating and AC is compatible with all major U.S. wireless carriers; delivery may vary based on carrier coverage and network availability.

5. Scheduling and Appointments

When scheduling a service appointment, you agree to provide accurate information about the service needed, the property address, and your availability. You agree to ensure that an authorized adult is present at the service location during the scheduled appointment window and that our technicians have safe and reasonable access to the equipment and relevant areas of the property.

Please notify us at least 24 hours in advance if you need to cancel or reschedule a non-emergency appointment. We reserve the right to charge a service call fee for missed appointments or cancellations made with less than two hours’ notice for emergency service calls.

6. Pricing and Payment

Service pricing will be provided to you in writing via estimate, invoice, or work order prior to or upon completion of service. By authorizing service, you agree to pay all associated charges including labor, parts, materials, and applicable taxes. Payment is due upon completion of service unless other arrangements are agreed to in writing. We accept major credit cards, debit cards, checks, and other payment methods as communicated at the time of service. Unpaid balances may be subject to collection, and you agree to pay reasonable collection costs and attorney’s fees if applicable. Written estimates are valid for 30 days from the date of issuance unless otherwise specified.

7. Warranties

ATX Heating and AC warrants that all services will be performed in a workmanlike manner consistent with industry standards. Specific warranty terms for parts and labor will be communicated to you in writing at the time of service. We are not responsible for pre-existing equipment conditions, issues resulting from age or improper use, or damage caused by third-party modifications to HVAC systems.

To the maximum extent permitted by applicable law, our total liability for any claims arising from our services shall not exceed the total amount you paid for the specific service giving rise to the claim.

8. Website Use

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You agree not to transmit unsolicited advertising through our website, attempt to gain unauthorized access to our systems, reproduce or exploit any portion of our website for commercial purposes without prior written consent, or interfere with the proper functioning of the website or its underlying technology.

9. Intellectual Property

All content on our website — including text, images, logos, and graphics — is the property of ATX Heating and AC or its licensors and is protected by applicable intellectual property laws. You may not use our trademarks, logos, or proprietary materials without our prior written consent.

10. Governing Law and Disputes

These Terms are governed by the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be resolved in the state or federal courts located in Travis County, Texas, and you consent to personal jurisdiction in those courts. Before initiating any legal proceeding, you agree to contact us first at athomas@atxheatingandac.com or 737-406-8083 to attempt informal resolution.

11. Indemnification

You agree to indemnify and hold harmless ATX Heating and AC and its officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable attorney’s fees — arising from your use of our services or website, your violation of these Terms, or your violation of any rights of a third party.

12. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a revised effective date. Continued use of our services after changes are posted constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.

13. Contact Us

For questions about these Terms of Service, please contact us:

ATX Heating and AC

Presidential Meadows Manor, TX

737-406-8083

athomas@atxheatingandac.com

atxheatingandac.com

Scroll to Top